1. Introduction & Overview
Welcome to South Hyderabad Properties ("we", "our", or "us"). We specialize in real estate marketing, advisory, and consulting services for residential villas, gated communities, open plots, HMDA/DTCP layouts, and commercial properties across South Hyderabad (including Tukkuguda, Maheshwaram, Shamshabad, Kongara Kalan, Adibatla, Immaguda, and the Future City corridor).
This Privacy Policy explains how we collect, store, utilize, and protect your personally identifiable information when you visit southhyderabadproperties.in, fill out an enquiry or contact form, request a brochure, schedule a site visit, or interact with our customer representatives via telephone, WhatsApp, or email.
2. Information We Collect
We collect personal information that you voluntarily provide to us, as well as technical data generated automatically when interacting with our digital channels:
Directly Provided Information
- Contact details: Name, phone/mobile number, email address, and city.
- Property preferences: Preferred location, property type (villas, plots, apartments, farm land), configuration (e.g. 4 BHK, 5 BHK), and budget range.
- Inquiry messages: Queries submitted via forms, WhatsApp chat requests, or brochure download requests.
- Site visit scheduling: Preferred date, time, and pickup/meeting points for property tours.
Automatically Collected Information
- Device & browser metrics: Device type, operating system, browser version, and screen resolution.
- Usage & engagement: Pages viewed, time spent on property listings, referral URLs, and interaction with project galleries.
- Network information: Masked IP addresses and approximate geographic region (city-level) derived through web analytics.
3. How We Use Your Information
We strictly use your personal information to deliver our real estate consulting services and enhance your property discovery experience:
- ✓Responding to inquiries, dispatching brochures, pricing sheets, and floor plans.
- ✓Coordinating and organizing physical site visits to villa projects and plots.
- ✓Providing legal clarity, HMDA/RERA verification, and layout documentation.
- ✓Informing you of newly launched premium residential projects matching your criteria.
- ✓Assisting property owners with resale evaluation and buyer match-making.
- ✓Analyzing website performance to ensure fast, glitch-free browsing experiences.
4. Information Sharing & Disclosure
We only disclose your information in the following limited and necessary scenarios:
- Project Developers & Builders: When you express interest in a specific gated community or villa project (e.g. Constella Villas, Autumn Luxury Villas, Vertex Florenza), we may coordinate with the project's authorized sales desk to schedule appointments, lock down booking slots, or confirm unit availability.
- Banking & Home Loan Partners: Only upon your explicit request, we can connect you with leading partner banks (SBI, HDFC, ICICI, etc.) for loan pre-approvals and subsidy guidance.
- Legal & Statutory Obligations: We may disclose information if compelled to do so by applicable Indian laws, judicial proceedings, or lawful governmental orders.
6. Data Security & Storage
We implement comprehensive administrative, technical, and physical security measures to safeguard your personal data from unauthorized access, accidental loss, destruction, or alteration. All web communications on this portal are encrypted using modern Secure Socket Layer (SSL/TLS) protocols.
We retain your contact and inquiry records only for as long as is necessary to fulfill your property search requests, comply with legal accounting obligations, or until you request data removal.
7. Your Privacy Rights & Choices
In compliance with applicable Indian data protection standards, you have full control over your personal information:
Right to Access & Edit
You can request a copy of the personal details we hold about you or request corrections to inaccurate records.
Right to Erasure
You can request complete deletion of your phone number and email from our active contact database at any time.
Opt-Out of Updates
You may unsubscribe from property newsletters or WhatsApp updates by replying "STOP" or contacting us directly.
Consent Withdrawal
You may withdraw your consent for property consultation at any stage without any penalty.
8. External & Third-Party Links
Our website may contain hyperlinks to external portals, such as developer websites, government registration portals (e.g. TG RERA, Dharani), social media platforms (Instagram, Facebook), or Google Maps for project locations.
We are not responsible for the privacy practices, content, or policies of external third-party sites. We strongly encourage you to review their independent privacy policies before submitting personal data.
9. Policy Updates
We may periodically update this Privacy Policy to reflect modifications in our operational practices, technology updates, or Indian regulatory standards. The latest revised version will always be published on this page with an updated effective date. Continued use of our website signifies your acceptance of any updates.
10. Contact Information & Grievance Redressal
If you have questions, feedback, or wish to exercise any of your privacy rights, please contact our grievance officer directly:
South Hyderabad Properties
Property Consulting & Real Estate Advisory
Call / WhatsApp
+91 96469 52999Direct Email
southhyderabadproperties@gmail.comService Region
Hyderabad & South Hyderabad Growth Corridors, Telangana, India